MONA's CV

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MONA KHAMEIS SALEM ALBAGHAM HANAWI

Public Relations Officer-HR

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Profile summary

Experienced Public Relations Officer-HR with 18 years shaping public relations, human resources, and branch operations outcomes in the GCC. Known for internal communication, employee visa administration, cash vault controls, and general ledger reconciliations. Committed to driving operational efficiency and maintaining high standards across financial and administrative functions.

Career highlights

Public Relations and HR Coordination: Defined internal communication strategy and handled employee permits, visas, and status changes at Noon.

Branch Operations and Cash Management: Steered daily cash vault controls, register reviews, and staff performance tracking as ABM and Operation Manager at Samba Bank.

Branch Supervision and Reconciliations: Supervised financial transactions, reconciled bank general ledger accounts, and handled ATM cash loading procedures at NBAD and FAB.

Key skills

ProfessionalMS Office applications proficient user Confident in using E-mail and Internet Organize the operation work Able to work under pressure Internal Accounting Skills using Excel Sheet Good team worker but can also work independently Strong leadership Arabic and English Speaking and Typing Good team worker, but can also work independently Public Relations Human Resources Branch Operations Customer Service Internal Communication Employee Permits Visas And Status Changes Cash Vault Controls General Ledger Reconciliations Fund Transfers

Professional experience

Public Relations Officer-HRDec 2024 - Present
NoonDUBAI UAE

Defines internal communication and marketing strategy, steering organizational engagement and public visibility across departments. Coordinates human resources functions, handling employee permits, visas, and status changes.

  • Supported marketing strategy development to increase public awareness and customer engagement.
  • Provided internal communication support, facilitating information flow among employees and departments.
  • Executed social media plans to create cohesive online presence.
  • Prepared new employee permit visas and change status work medical and visa documents.
ABM & Operation ManagerJul 2020 - Oct 2023
Samba BankABU DHABI

Reported to regional leadership while directing branch operations, stepping into takeover management during leave periods, and overseeing daily cash vault controls, register reviews, and staff performance tracking.

  • Managed cashiers and controlled cash vault movements within defined limits.
  • Checked daily bank reports, teller vouchers, and CSO vouchers.
  • Reviewed daily, weekly, and monthly bank registers and reports.
Teller Supervisor and ABMDec 2006 - Jun 2020
NBAD & FABABU DHABI

Steered branch service delivery and customer operations, maintaining financial controls across internal and external fund transfers alongside account administration. Supervised transaction processing procedures while directing teller teams and supporting institutional expansion initiatives.

  • Reconciled bank general ledger accounts and investigated finance errors to maintain ledger accuracy.
  • Handled ATM reconciliation and cash loading procedures to support daily branch liquidity.
  • Contributed to opening a new branch location through operational supervision.

Education

Diploma
Fujairah Women's College

Applied General Business

  • I have Diploma in applied general business with my score 3.00

Languages

Arabic · Professional

English · Professional